Kumasi: The Social Security and National Insurance Trust (SSNIT) is set to introduce virtual branch service operations aimed at ensuring seamless service delivery across Ghana. This strategic move seeks to bring services closer to the people, enhancing accessibility and convenience.
According to Ghana News Agency, Mr. Philip Kofi Senya, General Manager in-charge of Operations, announced the initiative at a media engagement event in Kumasi. He emphasized that SSNIT is leveraging technology to improve service delivery and make it easier for individuals to contribute to the scheme. The Trust currently boasts over 2.09 million active contributors as of August 2025, a significant increase from the 340,000 contributors recorded in 1965 when the scheme was introduced.
Mr. Senya highlighted that the Trust has approximately 96,000 active employees, with pensioners on SSNIT payroll reaching 257,000, up from just 33 in 1966. He noted that GHc5.1 billion had been disbursed to beneficiaries by October 2025, with processing time for pensions reduced by about 85 percent. The Trust is also actively investing in various sectors to promote national development, with total assets under investment management currently standing at GHc24,512.91 billion.
Notably, 99 percent of SSNIT's investments are within the Ghanaian economy, spanning sectors such as real estate, mining, hospitality, agriculture, energy, insurance, ICT, and manufacturing. Mr. Senya acknowledged the significant contributions SSNIT has made to Ghana's growth and development, impacting many Ghanaians' lives positively.
However, he also identified challenges such as low informal sector coverage, delayed employer remittance, misconceptions about SSNIT's value proposition, large life expectancy, and macroeconomic volatility. In light of these issues, Mr. Henry Imoro, Ashanti Regional Area Manager of SSNIT, stated that the media engagement aimed to foster dialogue and collaboration with the media to enhance public education and awareness on pensions.
