Kumasi: MTN Ghana has reaffirmed its commitment to strengthening the protection of its staff, customers, and digital infrastructure against the growing threat of cybercrime, as part of activities marking Cybersecurity Awareness Month.
According to Ghana News Agency, Madam Jacqueline Hanson Kotei, Senior Manager for Enterprise Information Security and Governance at MTN Ghana, said the company remains resolute in ensuring a secure digital environment for both internal operations and customers who rely on its network and digital services. Speaking at an engagement with staff of the company on cybersecurity threats in Kumasi, she emphasized that as digital adoption deepened, protecting individuals, businesses, and children from online scams and fraud had become more critical than ever.
The event, themed 'Securing our Digital Future,' brought together staff from various departments of MTN Ghana within the northern sector, while others joined virtually. It featured a panel discussion that provided a platform for some senior managers to engage staff on the importance of being safe in cyberspace.
Madam Kotei highlighted that fraud and scams are rampant in today's age, noting that even children as young as three are active online using platforms like TikTok and YouTube, and they too need protection. She stated that MTN Ghana recognizes its dual responsibility of securing the company's systems internally and protecting its millions of customers from cyberattacks and fraud, particularly through mobile money and digital communication platforms.
She noted that the company continues to roll out extensive public education campaigns such as the 'Don't Share Your PIN' initiative and other awareness drives to sensitize the public. Madam Kotei also cautioned against oversharing personal information online, noting that one's 'digital footprint' can easily be exploited by cybercriminals.
She revealed that MTN Ghana is implementing targeted cybersecurity education programs across rural and urban communities, including secondary schools, and in multiple local languages to ensure broad understanding of cyber safety practices. According to her, the digital landscape is rapidly expanding with the proliferation of smart devices and urged all Ghanaians to become 'cybersecurity ambassadors' within their homes and communities.
Madam Kotei commended the National Cybersecurity Authority for its efforts in enhancing national cyber resilience and stated that MTN Ghana would continue to collaborate with stakeholders to promote a safe and secure digital ecosystem.
