Insurance Cover to Be Launched for MTN MoMo Agents

Accra: MTN MoMo has partnered with Sanlam Allianz Life Insurance Ghana LTD and aYo Intermediaries Ghana Limited to launch a comprehensive life insurance cover for all MTN MoMo agents across the country. The life insurance cover is an annual renewable package that comes at no extra cost to MoMo agents.According to Ghana News Agency, the life insurance cover includes coverage for permanent and total disability, temporary to total disability, critical illness, accidental medical reimbursement, hospitalization, and death benefits. The statement issued by MTN Ghana mentions that agents will receive support when diagnosed with a critical illness, such as stroke, cancer, coma, major burns, major organ transplant, heart attack, or kidney failure. Additionally, there are daily hospital cash benefits to assist with medical bills if they are hospitalized.Mr. Samuel Addo, Chief Sales and Distribution Officer of MTN Ghana, highlighted the vital role mobile money agents play in expanding financial access in communities . He emphasized that the partnership aligns with MobileMoney LTD's commitment to supporting agents' welfare, complementing existing initiatives such as providing kiosks, laptops, motorbikes, CCTV cameras, and vehicles to enhance their work. Mr. Addo stated, "At MobileMoney LTD, we take agent safety and well-being seriously. This partnership reinforces our commitment to protect and empower our mobile money agents."He also expressed concern over the recent violence and insecurity mobile money agents face, with an increased spate of attacks from armed robbers. Mr. Addo assured that MobileMoney LTD is taking the matter seriously and exploring ways to safeguard the agents. He said, "Beyond providing the insurance cover, we will also continue to work with relevant stakeholders to improve security for mobile money agents and ensure a holistic approach to our intervention."Mr. Abdul-Razak Ali, Chief Commercial Officer of MoMo from MTN, explained the benefits under the insurance cover, reiterating that it comes at no cost to agents and assured that MobileMoney LTD has paid the premium for all agents. Mr. Francis Gota, Chief Executive Officer of aYo Ghana, underscored the importance of insurance in mitigating risks, stating, "Life is unpredictable and mobile money agents work long hours, often facing daily risks. This insurance scheme provides financial support in case of unforeseen circumstances, offering peace of mind to agents and their loved ones."Mr. Tawiah Ben Ahmed, Chief Executive Officer of Sanlam Allianz Life Insurance Ghana Ltd, assured agents of his company's dedication to honoring valid claims promptly. He said, "As the life insurer in this partnership, we are committed to providing seamless insurance services and ensuring that claims are paid promptly to support our agents when needed."The statement concluded that MobileMoney LTD remains committed to supporting its over 300,000 mobile money agents nationwide to thrive and operate in a safe environment. The company initiated the Agents Insurance Scheme in 2020.