Delta Named Best U.S. Airline for the 7th Year

Atlanta: For the seventh consecutive year, the Delta team has been named the best U.S. airline by 'The Points Guy', a travel media platform that provides tips and tools for better, smarter travel. A release copied to Ghana News Agency said the rankings were based on objective data points from January 1 to December 31, 2024, evaluated by The Points Guy's editorial team in the categories of reliability, experience, cost and reach, and loyalty.According to Ghana News Agency, the yearly analysis involves thousands of data points, comparing four key factors deemed most important to consumers' overall airline experience. This recognition adds to Delta's list of awards for excellence in customer service, travel experience, operational performance, workplace culture, and more. In 2025, Delta was named The Wall Street Journal's Top U.S. Airline of 2024 and ranked No. 15 on the Fortune 100 Best Companies to Work For® list.Other accolades for Delta include Cirium's 'most on-time North American airline in 2024', a Pl atinum Award for Operational Excellence, and recognition as one of Fast Company's Most Innovative Companies for sustainability initiatives. Erik Snell, E.V.P. and Chief Customer Experience Officer at Delta Air Lines, described the latest award as a testament to the talent and dedication of company staff. He highlighted that while Delta continues to innovate and elevate its offerings, the warmth and care exhibited by its people are what truly make the airline shine.Delta Air Lines is set to celebrate its 100th summer, featuring its largest-ever trans-Atlantic schedule. The company plans to offer customers an elevated experience throughout their journey, with industry-leading amenities and innovations in the air and on the ground. This includes fast, free Delta Sync Wi-Fi presented by T-Mobile for SkyMiles members on most flights.The airline recently upgraded its Fly Delta app, adding enhanced features and functionality to connect customers to real-time trip details, exclusive partner experiences, and perso nalized support. Moreover, Delta has enhanced its Delta One amenities through an expanded partnership with Italian fashion house Missoni, introducing new bedding to Delta One on international flights. The release also mentioned that Delta is expanding its customer-favorite mattress pad to all international Delta One flights and adding a memory foam cuddle pillow to flights over 12 hours.